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Community Engagement & Recruitment Coordinator

This is a terrific opportunity to join the Community Engagement team at Big Brothers Big Sisters of Massachusetts Bay (BBBSMB), one of the largest youth mentoring agencies in the country, in a Recruitment Associate role. BBBSMB matches underserved youth with adult mentors in lasting one-to-one friendships supported by trained professional staff, and is currently serving over 3,000 children annually.  The agency is well respected both for its mission and for the quality of its services.

The agency is seeking a Community Engagement and Recruitment Coordinator to join our team to help drive the strategic growth of the agency through the ownership of volunteer recruitment and youth outreach efforts in the Greater Boston region. Additionally, he/she cultivates, stewards, recruits and supports our mentor-rich and youth-rich organizations and institutions that can provide sustained volunteer and youth participation.

The Coordinator works within a customer-focused,  goal-driven department and helps drive the vision, strategies and tactics for increasing consideration by volunteers, families and external partners and deepens and expands external relationships to enhance the agency’s ability to achieve its mission.


·Bachelor’s Degree required.

· Minimum of two years of success in volunteer recruitment or in a sales environment. Volunteer management, customer service, community organizing, grassroots campaign experience a plus.

·There is a specific need in Chelsea, Revere, Lynn & East Boston where we have kids waiting to be matched with a mentor. Knowledge of the North Shore nonprofit landscape, communities, and cultures will be very helpful.  Desire to become embedded in the community. Existing network of community relationships to leverage in this position a plus.

·Excellent communication and interpersonal skills. Appreciation and comfort with ethnic, racial, and sexual diversity, strong cultural competence, and sensitivity in working with diverse populations.

·Excellent communication and interpersonal skills. Appreciation for ethnic, racial, and sexual diversity, strong cultural competence, and sensitivity in working with diverse populations.

·Have a genuine passion for the mission; persuasive and infectious energy that creates excitement for the Agency’s work and supporting children in the community.  Team player; have entrepreneurial spirit and be opportunistic.

·Demonstrated ability to identify, prospect, pursue, and close volunteer opportunities.

·Effective and confident public speaker; proven ability to develop strong working relationships.  Excellent communication skills, written and verbal.

·Exceptional relationship management skills; ability to network and gain access to senior decision-makers; genuine listener; comfortable making cold calls and setting up appointments; consultative sales approach.

·Able to execute against competitive and innovative recruitment strategies and design evaluation systems; prioritizes the frequent review of recruitment sources, channels and pipeline to ensure goals are met.

·Demonstrated ability to get results, be high energy, ambitious and goal driven.  Able to work in a fast pace and deadline driven environment.  Able to create competitive and innovative recruitment strategies; prioritizes the frequent review of recruitment sources, channels and pipeline to ensure goals are met.

·Must be a self-starter and have the ability to work independently and manage own performance effectively, plan and organize time and priorities to achieve results.

·Enthusiasm, creativity, a positive sense of humor and a can do attitude.


Salary: Competitive salary and benefits package.


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BBBSMB is an equal opportunity employer. We respect, appreciate and support diversity and inclusion in all aspects of our organization and believe that our organization is greatly enhanced when we unite people of diverse backgrounds, experiences, and perspectives. We are committed to a diverse workforce and we are an equal opportunity employer. BBBSMB does not discriminate against employees or job applicants on the basis of race, religion, creed, color, citizenship, national origin, age, sex, gender, gender identity/expression, sexual orientation, marital status, disability, genetic information, veteran status or any other legally protected basis, in accordance with applicable federal, state, or local law.